x

apps/backend/prisma/migrations/20260914064500_add_marketplace_customer_crm/migration.sql

@@ -0,0 +1,90 @@
+-- CreateTable
+CREATE TABLE IF NOT EXISTS "MarketplaceCustomer" (
+    "id" SERIAL NOT NULL,
+    "channel" TEXT NOT NULL,
+    "shop" TEXT NOT NULL DEFAULT 'hom-aroma',
+    "identifier" TEXT NOT NULL,
+    "displayName" TEXT NOT NULL,
+    "location" TEXT,
+    "province" TEXT,
+    "district" TEXT,
+    "orderCount" INTEGER NOT NULL DEFAULT 0,
+    "totalSpent" DOUBLE PRECISION NOT NULL DEFAULT 0,
+    "avgIntervalDays" DOUBLE PRECISION NOT NULL DEFAULT 0,
+    "firstOrderDate" TEXT,
+    "lastOrderDate" TEXT,
+    "predictedNextOrderDate" TEXT,
+    "topProducts" JSONB,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "MarketplaceCustomer_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE IF NOT EXISTS "MarketplaceCustomerCrm" (
+    "id" SERIAL NOT NULL,
+    "customerId" INTEGER NOT NULL,
+    "status" TEXT NOT NULL DEFAULT 'pending',
+    "strategyType" TEXT NOT NULL DEFAULT 'due_restock',
+    "promoCodeSent" TEXT,
+    "discountOffered" TEXT,
+    "lastContactedAt" TIMESTAMP(3),
+    "nextFollowUpDate" TIMESTAMP(3),
+    "notes" TEXT,
+    "assignedTo" TEXT,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+    "updatedAt" TIMESTAMP(3) NOT NULL,
+
+    CONSTRAINT "MarketplaceCustomerCrm_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateTable
+CREATE TABLE IF NOT EXISTS "CustomerCrmActivity" (
+    "id" SERIAL NOT NULL,
+    "crmId" INTEGER NOT NULL,
+    "action" TEXT NOT NULL,
+    "content" TEXT NOT NULL,
+    "author" TEXT,
+    "createdAt" TIMESTAMP(3) NOT NULL DEFAULT CURRENT_TIMESTAMP,
+
+    CONSTRAINT "CustomerCrmActivity_pkey" PRIMARY KEY ("id")
+);
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomer_channel_idx" ON "MarketplaceCustomer"("channel");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomer_totalSpent_idx" ON "MarketplaceCustomer"("totalSpent");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomer_orderCount_idx" ON "MarketplaceCustomer"("orderCount");
+
+-- CreateIndex
+CREATE UNIQUE INDEX IF NOT EXISTS "MarketplaceCustomer_channel_identifier_key" ON "MarketplaceCustomer"("channel", "identifier");
+
+-- CreateIndex
+CREATE UNIQUE INDEX IF NOT EXISTS "MarketplaceCustomerCrm_customerId_key" ON "MarketplaceCustomerCrm"("customerId");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomerCrm_status_idx" ON "MarketplaceCustomerCrm"("status");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomerCrm_strategyType_idx" ON "MarketplaceCustomerCrm"("strategyType");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "MarketplaceCustomerCrm_nextFollowUpDate_idx" ON "MarketplaceCustomerCrm"("nextFollowUpDate");
+
+-- CreateIndex
+CREATE INDEX IF NOT EXISTS "CustomerCrmActivity_crmId_idx" ON "CustomerCrmActivity"("crmId");
+
+-- AddForeignKey
+DO $$
+BEGIN
+  IF NOT EXISTS (SELECT 1 FROM pg_constraint WHERE conname = 'MarketplaceCustomerCrm_customerId_fkey') THEN
+    ALTER TABLE "MarketplaceCustomerCrm" ADD CONSTRAINT "MarketplaceCustomerCrm_customerId_fkey" FOREIGN KEY ("customerId") REFERENCES "MarketplaceCustomer"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+  END IF;
+  IF NOT EXISTS (SELECT 1 FROM pg_constraint WHERE conname = 'CustomerCrmActivity_crmId_fkey') THEN
+    ALTER TABLE "CustomerCrmActivity" ADD CONSTRAINT "CustomerCrmActivity_crmId_fkey" FOREIGN KEY ("crmId") REFERENCES "MarketplaceCustomerCrm"("id") ON DELETE CASCADE ON UPDATE CASCADE;
+  END IF;
+END $$;

apps/backend/prisma/schema.prisma

@@ -790,3 +790,75 @@ model MarketplaceProduct {
   @@index([totalRevenue])
 }
 
+// ── Marketplace Customers & CRM ───────────────────────────────────────────────
+model MarketplaceCustomer {
+  id                     Int       @id @default(autoincrement())
+  channel                String    // "tiktok" | "shopee" | "lazada"
+  shop                   String    @default("hom-aroma")
+  identifier             String    // Unique identifier per channel (username or name+postcode)
+  displayName            String    // Display name on UI
+  location               String?   // District, Province
+  province               String?
+  district               String?
+
+  // Aggregated buyer stats
+  orderCount             Int       @default(0)
+  totalSpent             Float     @default(0)
+  avgIntervalDays        Float     @default(0)
+  firstOrderDate         String?
+  lastOrderDate          String?
+  predictedNextOrderDate String?
+  topProducts            Json?     // Stored as JSON array: string[]
+
+  // CRM Relationship
+  crm                    MarketplaceCustomerCrm?
+
+  createdAt              DateTime  @default(now())
+  updatedAt              DateTime  @updatedAt
+
+  @@unique([channel, identifier])
+  @@index([channel])
+  @@index([totalSpent])
+  @@index([orderCount])
+}
+
+model MarketplaceCustomerCrm {
+  id               Int                 @id @default(autoincrement())
+  customerId       Int                 @unique
+  customer         MarketplaceCustomer @relation(fields: [customerId], references: [id], onDelete: Cascade)
+
+  // Tracking status
+  status           String              @default("pending") // "pending" | "contacted" | "converted" | "unresponsive" | "do_not_disturb"
+  strategyType     String              @default("due_restock") // "due_restock" | "win_back" | "vip_reward" | "nurture"
+
+  // Campaign & contact details
+  promoCodeSent    String?             // e.g., "REPEAT10"
+  discountOffered  String?             // e.g., "ส่วนลด 10%"
+  lastContactedAt  DateTime?
+  nextFollowUpDate DateTime?
+  notes            String?
+  assignedTo       String?
+
+  activities       CustomerCrmActivity[]
+
+  createdAt        DateTime            @default(now())
+  updatedAt        DateTime            @updatedAt
+
+  @@index([status])
+  @@index([strategyType])
+  @@index([nextFollowUpDate])
+}
+
+model CustomerCrmActivity {
+  id        Int                    @id @default(autoincrement())
+  crmId     Int
+  crm       MarketplaceCustomerCrm @relation(fields: [crmId], references: [id], onDelete: Cascade)
+
+  action    String                 // "STATUS_CHANGE" | "SENT_PROMO" | "CALL_NOTE" | "CHAT_NOTE"
+  content   String
+  author    String?
+  createdAt DateTime               @default(now())
+
+  @@index([crmId])
+}
+